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markskelly777 added blog Health
2026-10-12 09:45:35

Handling Client Requests to Switch Clinicians
Introduction Fit matters a great deal in therapy. A client may like their therapist as a person and still feel that the approach, pace, or style is not helping. Others realize that a different specialty would suit their needs better, or simply feel uncomfortable and cannot say why. Asking for a new clinician can be hard, and many clients wait a long time before they work up the courage, or they...

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markskelly777 added blog Health
2026-10-04 15:51:39

Managing Interpreter and ASL Accommodation Requests
Introduction Some clients need more than a bilingual staff member to access therapy fully. Deaf and hard of hearing clients often require American Sign Language interpretation, while clients speaking less common languages may need a professional interpreter rather than relying on a staff member's partial fluency. Arranging these accommodations well takes planning, since a qualified interpreter...

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markskelly777 added blog Health
2026-10-22 10:03:54

Matching New Callers to the Right Clinician at Intake
Introduction When a prospective client calls a therapy practice, they are rarely asking just for an appointment. They are asking, often without saying it, whether this is the right place and the right person to help them. Research on therapy outcomes has consistently shown that the relationship between client and clinician is one of the strongest predictors of progress. That means the match...

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markskelly777 added blog Health
2026-10-06 09:41:12

Supporting Clients With Chronic Illness and Co-Occurring Medical Conditions
Introduction Many clients seeking therapy are also managing an ongoing physical health condition, and the two often intersect in meaningful ways, a chronic illness can contribute to anxiety or depression, and the stress of a mental health condition can make managing a physical illness more difficult. These clients frequently need a front desk experience that accounts for unpredictable health...

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